Microsoft Teams – Network Associates

MICROSOFT TEAMS

Microsoft Teams is your central hub for team collaboration and communication. We help you implement and optimise Teams for instant messaging, video conferencing, file sharing, and integrated app experiences, streamlining your internal communication and fostering a highly collaborative work environment.

Product Specifications:

Delivery Method: Available via remote support, on-site visits (within specified geographical areas like Eastern Cape & Garden Route), or a hybrid approach.

Support Hours: Our standard support operates during business hours, with options for extended coverage available upon request.

Communication Channels: Reach our support team through dedicated phone lines, email, and a secure online client portal.

Service Level Agreements (SLAs): Defined response and resolution times are in place to ensure timely assistance for all queries and issues.

Team Expertise: Our support is provided by certified IT specialists across various technologies and platforms.

Engagement Models: Flexible options including ad-hoc support, project-based contracts, or comprehensive managed service agreements.

UNIFIED COMMUNICATION

Centralised platform for chat, calls, and video meetings.

TEAM COLLABORATION SPACES

Dedicated channels for project-based or departmental teamwork.

FILE SHARING & CO-AUTHORING

Seamlessly share and edit documents with colleagues in real-time.

INTEGRATED APPS

Connect with other essential business applications directly within Teams.

MEETING MANAGEMENT

Schedule, conduct, and record online meetings with ease.

SECURE ENVIRONMENT

Enterprise-grade security for all communications and data.