Local & Cloud Backups – Network Associates

BACKUPS

Offer secure, automated data backup services designed to protect your critical business information from loss due to hardware failure, cyber-attacks, accidental deletion, or natural disasters. We implement robust backup strategies, including cloud and local options, ensuring your data is regularly copied, encrypted, and readily recoverable, providing peace of mind.

Product Specifications:

Delivery Method: Available via remote support, on-site visits (within specified geographical areas like Eastern Cape & Garden Route), or a hybrid approach.

Support Hours: Our standard support operates during business hours, with options for extended coverage available upon request.

Communication Channels: Reach our support team through dedicated phone lines, email, and a secure online client portal.

Service Level Agreements (SLAs): Defined response and resolution times are in place to ensure timely assistance for all queries and issues.

Team Expertise: Our support is provided by certified IT specialists across various technologies and platforms.

Engagement Models: Flexible options including ad-hoc support, project-based contracts, or comprehensive managed service agreements.

AUTOMATED DATA PROTECTION

Scheduled and automated backups to ensure data is always protected.

SECURE DATA STORAGE

Encrypted backups stored in highly secure locations (cloud or local).

MULTIPLE RECOVERY POINTS

Ability to restore data from various points in time.

FAST RECOVERY TIMES

Efficient processes to quickly retrieve lost or corrupted data.

DATA INTEGRITY VERIFICATION

Regular checks to ensure backup data is valid and recoverable.

HYBRID BACKUP OPTIONS

Combining local and cloud backups for comprehensive protection.