TRAINING & ONBOARDING
Ensures a comprehensive and seamless start to your Sage software journey. We provide tailored training sessions and guided setup processes designed to equip your team with the knowledge and skills necessary to maximise the potential of your Sage Accounting & Payroll products from day one, fostering immediate productivity and confidence.
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Product Specifications:
Delivery Method: Available via remote support, on-site visits (within specified geographical areas like Eastern Cape & Garden Route), or a hybrid approach.
Support Hours: Our standard support operates during business hours, with options for extended coverage available upon request.
Communication Channels: Reach our support team through dedicated phone lines, email, and a secure online client portal.
Service Level Agreements (SLAs): Defined response and resolution times are in place to ensure timely assistance for all queries and issues.
Team Expertise: Our support is provided by certified Sage specialists.
Engagement Models: Flexible options including ad-hoc support, project-based contracts, or comprehensive managed service agreements.
Tailored programmes to meet your specific business processes and user roles.
Expert assistance with initial configuration and data migration for a smooth transition.
Empowering your team to confidently navigate and utilise all key Sage features.
Advice on integrating Sage into your existing operations for maximum efficiency.