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Equip your team with the knowledge and confidence to use Sage solutions effectively, with tailored training and guided onboarding every step of the way.
Product Specifications:
Delivery Method: Available via remote support, on-site visits (within specified geographical areas like Eastern Cape & Garden Route), or a hybrid approach.
Support Hours: Our standard support operates during business hours, with options for extended coverage available upon request.
Communication Channels: Reach our support team through dedicated phone lines, email, and a secure online client portal.
Service Level Agreements (SLAs): Defined response and resolution times are in place to ensure timely assistance for all queries and issues.
Team Expertise: Our support is provided by certified Sage specialists.
Engagement Models: Flexible options including ad-hoc support, project-based contracts, or comprehensive managed service agreements.
Tailored programmes to meet your specific business processes and user roles.
Expert assistance with initial configuration and data migration for a smooth transition.
Empowering your team to confidently navigate and utilise all key Sage features.
Advice on integrating Sage into your existing operations for maximum efficiency.